Queries on a LIVE project

LIve

I have not got any information regarding my joining date. What should I do?
You can get in touch with the respective project coordinator or trainer with VOIZ. If you are unable to, please contact our support team at agentsupport@voi...
Wed, 31 Mar, 2021 at 6:28 PM
What do I do if the process is still unclear to me after OJT?
In that case, you will receive further instructions from the clients or you contact our support team for any additional help at [email protected].
Wed, 31 Mar, 2021 at 6:28 PM
Why am I unable to use the app?
Please contact our support team for help at [email protected]
Wed, 31 Mar, 2021 at 6:28 PM
Can I reschedule my slot timing?
No. You would not be able to. You still would want to change, then please contact our support team for help at [email protected].
Wed, 31 Mar, 2021 at 6:29 PM
How do I take a break?
You can take a break by ending the session or stepping out of a session under My Workspace.
Wed, 31 Mar, 2021 at 6:29 PM
How do I apply for leave?
You can contact your team leader or project coordinator and inform your date of absence.
Wed, 31 Mar, 2021 at 6:30 PM
Is my data safe on this platform?
Yes, all your data is safe on the platform. We use hardware encryption for protecting the data.
Wed, 31 Mar, 2021 at 6:31 PM
Why do I have trouble logging in?
If you're facing any sort of trouble logging in, please contact our support team for further help at [email protected].
Wed, 31 Mar, 2021 at 6:31 PM
How do I delete my account?
You can 'delete your account' under the 'Account' section or click here: https://app.voizworks.com/settings/delete-account
Wed, 31 Mar, 2021 at 6:32 PM
How do I communicate with my clients?
Please contact your team leader or please contact our support team for further help at [email protected].
Wed, 31 Mar, 2021 at 6:33 PM