Queries on training

Trainings

Why should I do training if I am experienced?
Training is given to the agents inorder to keep them updated about the process before going live. 
Wed, 31 Mar, 2021 at 5:39 PM
How to contact the trainer?
Agents can get in touch with the respective project coordinator or trainer within VOIZ. 
Wed, 31 Mar, 2021 at 5:39 PM
How do I contact my fellow team member?
Agents can see the details of fellow members and contacts under groups in Workshop.
Wed, 31 Mar, 2021 at 5:40 PM
How do I contact my supervisor?
You can contact your supervisor via email and chat.
Wed, 31 Mar, 2021 at 5:40 PM
How do I reschedule my training?
Generally, training happens on a set date and time. If an agent wants to reschedule their training the respective trainer or project coordinator has to be c...
Wed, 31 Mar, 2021 at 5:41 PM
How long will it take to complete the training?
The tenure of the training depends on each project. An agent will be notified about this during the hiring.
Wed, 31 Mar, 2021 at 5:42 PM
Can I skip the training?
No. Agents cannot skip training.
Wed, 31 Mar, 2021 at 5:42 PM
Is training mandatory?
Yes, training is mandatory and given to the agents in order to keep them updated about the process before going live. 
Wed, 31 Mar, 2021 at 5:43 PM
Should I have to attend all the classes?
Yes. Agents need to attend all the classes for the training. Or agents may get fired from that project due to absence. 
Wed, 31 Mar, 2021 at 5:45 PM
What if I miss my training on some days?
Agents have to be in touch with the trainer or project coordinator. Absence can lead to agents getting fired.
Wed, 31 Mar, 2021 at 5:45 PM