Queries on training

Trainings

How do I attend my training?
Agents can attend their training by online video conference, arranged on Google Meet/ Zoom.
Wed, 31 Mar, 2021 at 5:46 PM
Unable to take the training due to technical issues. What should I do?
Please contact our support team agentsupport@voizworks.com.
Wed, 31 Mar, 2021 at 5:47 PM
Should I have to pay for the training?
No, you do not have to pay for the training. Training is provided by the respective company.
Wed, 31 Mar, 2021 at 5:47 PM
What if I get rejected in the training?
Yes, rejection can happen anytime during training. OJT or while working on a live project.
Wed, 31 Mar, 2021 at 5:49 PM
What If I get shortlisted in another company during my training?
As an agent you can get shortlisted by another company, if you are available or at the end of your contract.
Wed, 31 Mar, 2021 at 5:51 PM
Why didn't I get any notifications regarding the training?
Usually, you will get notified through emails or under the notification button in your agent account at VOIZ. If you are not receiving any notification, con...
Wed, 31 Mar, 2021 at 5:52 PM
What can be done if I attended the training and the trainer didn't show up?
If the trainer did not show up, the training will be rescheduled automatically to the nearest possible date.
Wed, 31 Mar, 2021 at 5:52 PM
I am unable to log in to the training room. What should I do?
If are unable to log in, please contact our support team agentsupport@voizworks.com.
Wed, 31 Mar, 2021 at 5:53 PM
What do I do if I am not happy with my trainer?
You can leave feedback about your trainer or you can directly contact our support team for assistance at agentsupport@voizworks.com.
Wed, 31 Mar, 2021 at 5:57 PM
What can an agent do if there is any misconduct on the part of the trainer/supervisor?
Agents can leave feedback about the trainer/supervisor or agents can contact our support team for assistance at agentsupport@voizworks.com.
Wed, 31 Mar, 2021 at 5:57 PM